Carolina Castillo
OPERATIONS DIRECTOR
Carolina has been working alongside Alfonso since 2008, playing a key role in the growth and stability of the company. With extensive experience in real estate operations and team leadership, she ensures the business runs efficiently while fostering a motivated, organized, and collaborative work environment.
Her functions include: Daily Operations Management, Human Resources Management, Team Supervision and Coordination of Departments, Performance Evaluation, Budget Control, Implementation of Company Policies and Procedures, Process Optimization, Definition and Development of Strategies and New Projects, and Crisis Management.
Carolina’s dedication shines through her reliability, strong sense of responsibility, and the confidence she inspires in both her team and clients.
Carolina@alacruzgroup.com
Marina Castillo
TRANSACTION COORDINATOR
Marina allows real estate agents to focus on selling properties while managing the technical and administrative aspects of transactions. She joined our team in 2021 with a solid background in IT systems management, business administration, and internal organization.
Some of her functions include: Document Management, Process Tracking, Coordination Between Parties, Legal Compliance Verification, Coordination of Inspections and Appraisals, Handling Contingencies, Facilitating the Closing, Updating Involved Parties, Problem Resolution, Review of Payments and Commissions.
Administracion@alacruzgroup.com
Alex Garre
EXECUTIVE ASSISTANT
Since Alex joined our team in 2023, she has taken on crucial responsabilities in supporting our real estate team, ensuring smooth operations, and enhancing overall efficiency. Here's a breakdown of her responsibilities:
Listing & Document Preparation, Data Management , Client & Marketing Coordination, Project Management, among others.
With extensive experience in customer service and fluency in several languages, she brings a natural empathy to both clients and colleagues. Her background in emotional therapy adds a warm, human perspective to daily operations, creating a supportive and engaging environment for everyone she works with
Assistant@alacruzgroup.com
Pilar Urda
DIRECTOR’S PA
Pilar joins our team as a Director Assistant, working closely with Alex to help ensure the smooth flow of day-to-day operations, bringing a strong background in client service and a keen eye for quality and detail.
Her role includes supporting calendar and showing management, facilitating clear and professional communication with clients, supporting internal operations, and contributing to project coordination.
Pilar brings a proactive attitude, strong attention to detail, and a highly collaborative spirit, making her a valuable addition to the team from day one. Her fresh energy and adaptable mindset strengthen our operational foundation as we continue to grow.
Assistant@alacruzgroup.com
Victoria Danylo
LISTING MANAGER
Since joining our team in 2024 as Listing Manager, Victoria has brought a unique combination of academic training in Economics and Business Administration, along with over four years of real estate experience and ten years in customer service.
Fluent in four languages, she is known for her dynamic, approachable nature and strong attention to detail, qualities that ensure our property listings are managed with both precision and care.
Her role covers the full listing process: from document preparation and listing management to marketing strategy and coordinating property viewings between agents and clients, all carried out with professionalism and a focus on quality.
Listings@alacruzgroup.com
Katrina Batten
LEADS COORDINATOR
Katrina first joined our team in 2019, acting as Alfonso´s personal assistant. Since 2023 she coordinates new buyer and vendor leads, organises viewings and provides general administrative support.
Having grown up in Germany, she has also lived and worked in the UK and moved to Malaga in 2018. Her love for languages, five years experience of real estate on the Costa Del Sol and her dedication to customer service are valuable assets for her current role.
Leads@alacruzgroup.com
Batyah Ben-David
SENIOR BUYER SPECIALIST
Specializing in the luxury market, Batyah is committed to helping her clients find the perfect home or investment, guiding them through every stage of the purchase process. She offers a personalized and genuine service.
Known for her efficiency, organization, and honesty, she builds lasting relationships with clients based on mutual trust and care which more so than often end up in friendships.
With over three years of experience in real estate, she’s honed a deep understanding of the real estate market and a proven track record of success. Fluent in English and Spanish, her background in veterinary science and two master's degrees enhance her problem-solving skills and attention to detail, bringing a unique perspective to her real estate practice.
Batyah@alacruzgroup.com
Dennis van Maren
SENIOR LISTING AGENT
Experienced listing agent with the Alfonso Lacruz Team, with an extensive background in the real estate industry. With his outgoing and customer-focused approach, he helps clients successfully sell their homes.
Dennis is fluent in four languages, which enables him to serve a wide range of clients and build strong international connections. His passion for real estate and excellent communication skills make him a reliable and effective professional in the industry.
Dennis@alacruzgroup.com
Benjamin Zeehandelaar
LISTING AGENT
Benjamin joined our team in March 2025. With a background in Business Administration and Life Coaching he combines organizational with strong interpersonal skills. Benjamin is fluent in Dutch, English, German, Portuguese and Spanish. He is a communicative, calm, and efficient individual, thriving in collaborative environments. He approaches challenges with focus and adaptability.
His responsibilities encompass listing new properties, accompany the sales process, and viewings with clients, all executed in a human and pro-active way.
Benjamin@alacruzgroup.com